A Comprehensive Guide to Setting Up ShipStation

August 14, 2023

ShipStation is a leading web-based shipping solution that helps e-commerce retailers import, organize, process, and ship their orders efficiently from any web browser. It integrates with over 100 shopping carts, platforms, and marketplaces, making it a versatile tool for businesses of all sizes. This blog post will guide you through the process of setting up your ShipStation account, using information from ShipStation's help center and a helpful YouTube tutorial.

Creating a ShipStation Account

The first step to using ShipStation is to create an account. Here's how:

  1. Visit the ShipStation Website: Navigate to the ShipStation website and click on 'Start Your Free Trial'. You'll be asked to provide some basic information about your business, including your email address, password, and business name.
  2. Choose Your Plan: ShipStation offers several plans to cater to businesses of different sizes. Choose the one that best suits your needs. Remember, you can always upgrade or downgrade your plan later.
  3. Complete the Setup Wizard: After creating your account, you'll be taken to the setup wizard. This will guide you through the process of setting up your account, including connecting your selling channels, setting up your shipping carriers, and configuring your shipping settings.

Connecting Your Selling Channels

Connecting your selling channels to ShipStation allows you to import orders automatically. Here's how to do it:

  1. Navigate to the Selling Channels Section: From your ShipStation dashboard, navigate to the 'Settings' menu, then click on 'Selling Channels', and finally 'Store Setup'.
  2. Add a Store: Click on 'Connect a Store or Marketplace' and select your platform from the list. You'll be asked to provide some information about your store, such as your store URL and API key.
  3. Configure Your Store Settings: After connecting your store, you can configure your store settings. This includes setting your order sync preferences, configuring your order status mappings, and setting up your product defaults.

Setting Up Your Shipping Carriers

Setting up your shipping carriers in ShipStation allows you to create shipping labels and get rates. Here's how to do it:

  1. Navigate to the Shipping Carriers Section: From your ShipStation dashboard, navigate to the 'Settings' menu, then click on 'Shipping', and finally 'Carriers & Fulfillment'.
  2. Add a Carrier: Click on 'Add a Carrier Account' and select your carrier from the list. You'll be asked to provide some information about your carrier account, such as your account number and the postal code your shipments will be originating from.
  3. Configure Your Carrier Settings: After adding your carrier, you can configure your carrier settings. This includes setting your default service and package types, configuring your label settings, and setting up your pickup schedule.

Configuring Your Shipping Settings

Configuring your shipping settings in ShipStation allows you to automate your shipping process. Here's how to do it:

  1. Navigate to the Shipping Settings Section: From your ShipStation dashboard, navigate to the 'Settings' menu, then click on 'Shipping', and finally 'Shipping Settings'.
  2. Configure Your Shipping Defaults: Here, you can set your default shipping service, package type, and confirmation options. These defaults will be applied to all orders unless overridden by a shipping rule or manually changed.
  3. Set Up Shipping Rules: Shipping rules allow you to automate your shipping process based on specific criteria. For example, you can create a rule to automatically apply a specific service to all orders over a certain weight. To set up a shipping rule, click on 'Shipping Rules', then 'Add a Rule'.

Using ShipStation

Now that you've set up your ShipStation account, you're ready to start using it. Here's how:

  1. Importing Orders: To import orders, navigate to the 'Orders' section in your ShipStation dashboard. Click on 'Import Orders' to import orders from your connected selling channels.
  2. Creating Labels: To create a label, select an order and click on 'Create Label'. You'll be shown a list of rates from your connected carriers. Select the one you want, then click on 'Create Label'.
  3. Printing Labels: After creating a label, you can print it by clicking on 'Print Label'. You can also print packing slips, pick lists, and other documents from the 'Print' menu.


Just like that you're all set up and ready to ship away!

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